Power Minister Orders Disciplinary Action Against DISCO Officers Over Complaint Backlogs
Power Minister Awais Leghari has ordered immediate disciplinary proceedings against underperforming officers across all Pakistani DISCOs after a six-month audit of the 118 helpline system found tens of thousands of consumer complaints resolved late or left unattended. PESCO and SEPCO have already suspended identified officers, with all remaining DISCOs directed to follow suit.